We are currently hiring for the following positions in Portland, OR:

Full-Time Tasting Room Sales Specialist

Part-Time Tasting Room Sales Specialist


Full-Time Tasting Room Sales Specialist

BASED AT: Smith Teamaker, 110 SE Washington St, Portland, Oregon 97214

POSITION REPORTS TO:  Tasting Room Manager

JOB PURPOSE SUMMARY:

Portland artisan tea company is looking for a full time Tasting Room Sales Specialist to help run our Tasting Room in SE Portland.  Use your customer service and sales skills to drive sales and contribute to the success of Smith Teamaker.  Equal attention to hospitality and sales is essential while representing the Smith brand with a strong focus on detail and aesthetics. This position may also engage in special projects and work occasionally with the manufacturing team on an as-needed basis.

We are looking for someone who can thrive in a team-oriented, roll-up-your-sleeves, fast-paced environment.  We love what we do and want team members who are passionate about providing the best tea experience to our consumers.  This position reports to the Smith Teamaker Tasting Room Manager.

KEY RESPONSIBILITIES AND ACCOUNTABLITIES:

    • Greet tea room customers/other guests with a smile and ascertain what each customer wants or needs
    • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
    • Maintain POS reporting related to retail sales and present data at staff meetings
    • Recommend, select, and answer questions about products based on customer needs
    • Dust and clean shelves, counter, and tables
    • Prepare handcrafted beverages including tea flights, lattes, and specialty drinks
    • Stock and tidy retail space with close attention to aesthetic detail
    • Answer phones, taking wholesale/retail orders over the phone, and directing messages when necessary
    • Ability to communicate clearly and concisely, both orally and in writing
    • Flexibility to work overtime and events as required, even on short notice
    • Ability to follow verbal direction and work independently
    • Represent Smith Teamaker at various demos and events
    • Comply with all regulatory and internal rules and good manufacturing practices
    • Work within a set schedule, be on time and display a positive attitude
    • Act as a concierge for local businesses and neighbors
    • Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines
    • Assist with manufacturing tasks as needed
    • Open and close cash registers and perform other duties as assigned by manager

MINIMUM EDUCATION/EXPERIENCE/CERTIFICATION

    • College education (preference)
    • Retail and/or serving experience
    • Knowledge of tea and serving practices
    • Food handlers certification
    • Good written and verbal communication skills
    • Valid driver’s license and insurance (preference)

Please send cover letter and resume to Sara Kaufman at sara@smithtea.com. Include in your cover letter your preference for the full or part time position.



Part-Time Tasting Room Sales Specialist

BASED AT: Smith Teamaker

POSITION REPORTS TO:  Tasting Room Manager

JOB PURPOSE SUMMARY:

Portland artisan tea company is looking for a part time Tasting Room Sales Specialist to help run our Tasting Rooms in SE and NW Portland.  Use your customer service and sales skills to drive sales and contribute to the success of Smith Teamaker.  Equal attention to hospitality and sales is essential while representing the Smith brand with a strong focus on detail and aesthetics. This position may also engage in special projects and work occasionally with the manufacturing team on an as-needed basis.

We are looking for someone who can thrive in a team-oriented, roll-up-your-sleeves, fast-paced environment.  We love what we do and want team members who are passionate about providing the best tea experience to our consumers.  This position reports to the Smith Teamaker Tasting Room Manager.

This is a part time position that will require weekend work and will average between 8-16 hours per week with the opportunity for extra hours during the holiday season. 

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

    • Greet tea room customers/other guests with a smile and ascertain what each customer wants or needs
    • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
    • Maintain POS reporting related to retail sales and present data at staff meetings
    • Recommend, select, and answer questions about products based on customer needs
    • Dust and clean shelves, counter, and tables
    • Prepare handcrafted beverages including tea flights, lattes, and specialty drinks
    • Stock and tidy retail space with close attention to aesthetic detail
    • Answer phones, taking wholesale/retail orders over the phone, and directing messages when necessary
    • Ability to communicate clearly and concisely, both orally and in writing
    • Flexibility to work overtime and events as required, even on short notice
    • Ability to follow verbal direction and work independently
    • Represent Smith Teamaker at various demos and events
    • Comply with all regulatory and internal rules and good manufacturing practices
    • Work within a set schedule, be on time and display a positive attitude
    • Act as a concierge for local businesses and neighbors
    • Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines
    • Assist with manufacturing tasks as needed
    • Open and close cash registers and perform other duties as assigned by manager

MINIMUM EDUCATION/EXPERIENCE/CERTIFICATION

    • College education (preference)
    • Retail and/or serving experience
    • Knowledge of tea and serving practices
    • Food handlers certification
    • Good written and verbal communication skills
    • Valid driver’s license and insurance (preference)

Please send cover letter and resume to Sara Kaufman at sara@smithtea.com. Include in your cover letter your preference for the full or part time position. No phone calls, please.